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Pre-Sale Questions

We all have uncertainty and concern as to how something works before we buy it, You are likely to find the answers you need on this page along with expanding your knowledge on how things work.

If for any reason you did not get clarification or answers, please email us and we will attend to your concerns

Just like a telephone number, a domain name is a unique identifier that points to a certain site on the World Wide Web. Each computer on the internet has a unique numeric Internet Protocol (IP) address such as ‘’. These numbers are not user-friendly, giving no indication as to what the address contains.


A domain name is a mnemonic that is easier to remember. It can also indicate what the website contains. It is far easier to remember than ‘’, and if you collect old books you have a fair idea that this site will be of interest to you.

Typically, domain names operate like telephone dialling codes in reverse. The first section of the name points to a specific site, the second points to the broad category the site falls in and the third section is the country code where the site is registered.



For example, refers to Absa Bank’s website. This site is registered in the commercial (co) domain of South Africa (za).

Domain Name Servers are the computers that receive the domain name, look up the relevant IP address and return this address back to your computer so that it can connect you to the site you wish to visit.

When setting up your first website it’s not uncommon to get confused between domain name registration and web hosting. Your domain name is the name of your site or your URL (

In order for your website to appear on the Internet, the files need to be uploaded to a server. To be able to upload the files to the server you need a hosting package which gives you a certain amount of disk space and bandwidth on the server. With these 2 things together, you can have a website and email accounts.

SSL certificates are how websites and services earn validation for the encryption on the data sent between them and their clients.

They can also be used to verify that you are connected with the service you wish to be connecting with (e.g., am I really signing into my email provider or is this a fraudulent clone?)


If you are providing a website or service that requires a secure connection, you may wish to install an SSL certificate to validate your trustworthiness.

Go to the “Settings” menu in the builder toolbar and click on the “SEO” item;
There you can specify:

1. “Title” (visible as a browser’s tab name for every page); It is the most important for search engines.
2. “Description” is set to advise to a search engine what every page is about;
3. “Keywords” are still used by some search engines, but Google ignores them;
4. “User-friendly URL” is the optional field if you want to specify a custom URL path to a page. The default value is taken from the page name specified in the menu.

  1. Site purpose
  2. Target audiences
  3. Responsive, mobile-friendly design
  4. Fresh content
  5. Engaging content
  6. Features
  7. Search engine optimization (SEO)
  8. Site maintenance
  9. Accessibility
  10. Site objectives

There are many free tools available online, however we provide a FREE website audit and analysis.

Simply drop us an email or give us a call and well be glad to assist and provide the best advise going forward.